Pronto LiveChat Features
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24/7/365 LiveChat Service
Our Live Chat Agents proactively engage all the visitors on your website and convert them into leads, 24/7 365 days a year
Live Transfer (Call Connect)
This real-time cool feature allows us to transfer all chats to your phone line, so you can instantly connect with a potential client who is interested in your business.
Secure Lead Portal
Pronto LiveChat service at your convenience with the Secure Lead Portal.
Text-to-chat
Your visitors interact with our team via Text Messaging.
CRM integrations
Improve response time, by automatically importing a visitor’s contact details into your CRM database.
Fully Customizable Solution
Make every pixel exactly the way you want it to look on your website.
Immediate Lead Delivery & SMS notifications
Once our operators conduct a chat, all information that we capture are immediately delivered to you (and anyone on distribution list) via email and notify you via SMS.
Incresed conversion rate & ROI
24/7 Pronto LiveChat makes your site dynamic just like a reception desk, so you can double your conversion rate and maximize the return from your web presence.
Chat Summary and Categorizations
With Pronto LiveChat you get categorizes summary of each chat conversation so your team can quickly determine the urgency of each inquiry and take the appropriate action.
Facebook Messenger integration
Pronto LiveChat can integrate directly with the Facebook Messenger on your company’s Facebook page.
Pay-for-performance only pricing
You will only be charged for quality leads.
Pre-Defined Scripts
Pre-compiled responses for chat agents to provide verified information to your customers.
Custom Branding (white-label)
Chat elements can be branded with your logo, images, like a white-label solution.
Custom Interactions
LiveChat responses can be tailored to include necessary questions, answers, and messages specific to your business needs.